Existing Customers

Resources for returning and existing customers

Thank you for submitting your Existing Customers form. We will respond to your request soon.

For assistance filing a claim, obtaining a Certificate of Insurance, or other general questions about your policy, please contact your carrier directly using the contact details provided below.

Business Insurance

Carrier Name
General / Billing
Claims
Email
Acuity
800-242-7666
800-242-7666
acuity.com/claims/report-a-claim
800-242-7666
acuity.com/claims/
report-a-claim
claims@acuity.com
Biberk
844-472-0967
844-472-0968
service@biberk.com
CHUBB
General CS: 866-972-2727
Billing: 877-490-7427
866-972-2728
service.smallbusiness@chubb.com
CNA
877-724-2669
877-262-2727 lossreport@cnaasap.com
877-262-2727 lossreport@
cnaasap.com
SBICCSR@cna.com
Coterie
513-440-4044
855-328-0312
support@coterieinsurance.com
Employers
800-700-9113
888-682-6671
--
Hanover
866-861-5558
866-861-5559
clcsc@hanover.com
Hiscox Tech/Cyber
800-460-6467
800-460-6467
smbretention@coverhound.com
Hiscox (All Other)
855-587-1676
866-424-8508
hiscox.com/manage-your-policy
Liberty Mutual
844-310-1336
800-426-9898
Online access: mybusinessonline.libertymutual.com businessservice@LibertyMutual.com
Nationwide
888-508-8622
800-421-3535
--
Progressive
800-444-4487
800-274-4499
progressivecommercial@email.progressive.com
Travelers
800-842-5075
800-252-4633
service.center@travelers.com
For all other carriers:
CoverHound
smbretention@coverhound.com
Acuity
General / Billing: 800-242-7666
Claims: 800-242-7666 acuity.com/claims/report-a-claim
claims@acuity.com
Biberk
General / Billing: 844-472-0967
Claims: 844-472-0968
service@biberk.com
CHUBB
General CS: 866-972-2727
Billing: 877-490-7427
Claims: 866-972-2728
service.smallbusiness@chubb.com
Coterie
General / Billing: 513-440-4044
Claims: 855-328-0312
support@coterieinsurance.com
Employers
General / Billing: 800-700-9113
Claims: 888-682-6671
Hanover
General / Billing: 866-861-5558
Claims: 866-861-5559
clcsc@hanover.com
Hiscox Tech/Cyber
General / Billing: 800-460-6467
Claims: 800-460-6467
smbretention@coverhound.com
Hiscox (All Other)
General / Billing: 855-587-1676
Claims: 866-424-8508
hiscox.com/manage-your-policy
Liberty Mutual
General / Billing: 844-310-1336
Claims: 800-426-9898
Online access: mybusinessonline.libertymutual.com and businessservice@LibertyMutual.com
Nationwide
General / Billing: 888-508-8622
Claims: 800-421-3535
Progressive
General / Billing: 800-444-4487
Claims: 800-274-4499
progressivecommercial@email.progressive.com
Travelers
General / Billing: 800-842-5075
Claims: 800-252-4633
service.center@travelers.com
For all other business insurance carriers:
CoverHound
General / Billing: 800-460-6467
Claims: 800-460-6467
smbretention@coverhound.com
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